FAQ
Membership
Payments
Return Policy
About Orders
About Shipping
Customer Support
01 | Is there a time limits on my membership? |
02 | I noticed that my country name is not listed on your membership registration page, can you still join and made purchases from your website? |
Payments
01 | How secure is my credit card information in your website? |
02 | Who/what is Paypal.com? |
03 | What charge will appear on my credit card billing statement? |
04 | Who is processing my credit card transaction? |
05 | How do I pay via Maybank ATM or Online(Maybank2u) Transfer? |
06 | How do I pay for my purchases? |
Return Policy
01 | What is your Return policy? |
About Orders
01 | How do i know when you have shipped out my orders? |
About Shipping
01 | What is my postal office website link ? |
02 | What is the delivery time frame for normal delivery by registered air parcel ? |
03 | What is the delivery time frame for Express Delivery? |
04 | Where can I get the Postal Service Website link for my country? |
05 | What is a Remote Area (ODA) and how is that going to affect my shipment? |
06 | How do I track registered air parcel in USPS or other postal service that operate in my country? |
07 | How do I track registered air parcels in Malaysian Postal website? |
08 | How do I track shipping by Courier Express Service? |
09 | My country name is not listed on your shipping list. |
Customer Support