FAQ       

Normal delivery is shipping of parcel via registered air parcel. These delivery time frames are provided by Pos Malaysia. Please log on to http://www.pos.com.my for details. Log on to www.pos.com.my and click posdaftar to Track & Trace in Pos Malaysia system. Track & trace in some of the destination systems depending on countries are as follows " www.usps.com - United States Of America www.anpost.ie - Ireland www.auspost.com.au - Australia www.swisspost.ch - Switzerland www.canadapost.ca - Canada www.royalmail.com - United Kingdom Delivery standard is based on the exchange of documents or parcels from the delivery destination to the intended ones. The days represent working days. Local Delivery Standard Intra-urban D + 2 Inter-urban(same States) D + 3 Inter-urban(different States) D + 4 Urban to non-urban D + 4 Non-urban to non-urban D + 5 Peninsular Malaysia to East Malaysia D + 7 Definition: D: Posting day D + 2: Second working day after posting International Delivery Standard (Normal Air Mail) Afghanistan......................7 days Algeria..........................9 days Angola...........................12 days Argentina........................12 days Armenia..........................8 days Australia........................10 days Austria..........................10 days Azerbaijan.......................9 days Bahamas..........................11 days Bahrain..........................8 days Bangladesh.......................14 days Barbados.........................8 days Belarus..........................10 days Belgium..........................10 days Benin............................12 days Bhutan...........................15 days Bolivia..........................11 days Bosnia and Herzegovina...........11 days Botswana.........................9 days Brazil...........................17 days Brunei...........................12 days Bulgaria.........................10 days Burkina Faso.....................11 days Burundi..........................9 days Cambodia.........................15 days Cameroon.........................10 days Canada...........................22 days Central African Republic.........14 days Chad.............................20 days Chile............................13 days China............................13 days Colombia.........................13 days Comoros..........................11 days Croatia..........................8 days Cuba.............................15 days Cyprus...........................10 days CzehRepublic.....................9 days Democratic Rep. of Congo.........11 days Denmark..........................10 days Dominica.........................8 days Ecuador..........................10 days Egypt............................10 days El Salvador......................10 days Ethiopia.........................10 days Fiji.............................11 days Finland..........................9 days France...........................10 days Gabon............................11 days Georgia..........................7 days Germany..........................11 days Ghana............................10 days Great Britain....................10 days Gibraltar........................9 days Greece...........................13 days Guatemala........................11 days Guinea-Bissau....................6 days Guyana...........................8 days Haiti............................10 days Hong Kong........................7 days Hungary..........................10 days Iceland..........................10 days India............................16 days Indonesia........................14 � 30 days Iran.............................12 days Ireland..........................9 days Italy............................12 days Jamaica..........................11 days Japan............................11 days Jordan...........................11 days Kazakhstan.......................12 days Kenya............................11 days Korea............................12 days Kuwait...........................8 days Kyrgyzstan.......................10 days Laos.............................11 days Latvia...........................10 days Luxembourg.......................9 days Morocco..........................9 days Myanmar..........................9 days Netherlands......................8 days New Zealand......................10 days Panama...........................13 days Philippines......................15 days Poland...........................10 days Russia...........................10 days Singapore........................7 days Sri Lanka........................8 days Sweden...........................9 days Switzerland......................9 days Thailand.........................17 days Tunisia..........................10 days Turkey...........................8 days U.S.A............................15 days Zambia...........................10 days Note: The above delivery time frame are only estimates and applicable to delivery via normal registered are parcel.